Use cases
AI agent use cases: workflows we agentify, with people approving the moments that matter
The best workflows to agentify first are repetitive, high-volume, and mostly about reading and matching, with a few clear decisions. The use cases below are common starting points. Each one runs as an internal agents engagement in an AWS account in your AWS Organization, and people approve the risky steps, such as payments and first messages to customers.
Finance
Customer experience
Revenue
People & IT
Legal & risk
Operations
Don't see your workflow?
These are starting points, not a menu. If a process is repetitive, rule-heavy, and spread across inboxes and systems, it is a candidate.
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